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Privacy Notice

 

Identity and Contact Details

This privacy notice details how we use information collected by our website julianasluxuryvillas.com.

This site is managed in accordance with the relevant data protection legislation in the UK. The data controller is Juliana's Luxury Villas Ltd. of 8-10 South Street, Epsom, KT18 7PF, UK. 

You can contact our privacy officer at the address above or by emailing info@julianasluxuryvillas.com.

 

The Data

Whilst you use our website we may collect information that is personally identifiable. The table below describes the information we collect and why we do so.

 

 

Information Collected

 

Purpose

 

Legal basis

 

Your IP address

Technical information about your browser

The pages you visit and your activities whilst browsing our site

Your contact details

Information you provide on a contact form

 

To help us to understand how people use our site

To help our service providers to diagnose and repair faults

To help us to detect and respond to hacking and other criminal activity

To allow us to respond to your enquiry

To provide you with the information / mailing lists that you have requested

 

Legitimate interests

Consent

 

Your contact details

 

To send you information about our products and services or other marketing materials

 

Legitimate interests
You have the right to opt out at any time

 

Any posts or comments you make on our pages or forum

 

To provide an opportunity for comment and feedback

 

Consent

 

Your order and payment details

 

To process your order

 

Necessary for contract

 

Please note that this list only applies to your use of our website.  If you interact with us in other ways, then additional privacy notices detailing other information and purposes will also apply.

 

Data Sharing

We may share your information with other companies in line with the purposes listed above. In all cases, we have contracts and agreements in place to ensure that your information is protected and is not used for any other purpose than those listed above. Companies that we share information with are:

  • Other companies within our group where applicable
  • Companies involved with the design, hosting and maintenance of the website and our email and IT systems
  • Companies providing us with marketing services
  • Companies involved in fulfilling your order if applicable

 

International Transfer

Where information is transferred outside of the EEA, we ensure that appropriate safeguards are in place to protect your information to the same or an equivalent level as would be found in UK and EU data protection legislation. The safeguards we use are:

  • Ensuring the country is the subject of an EU adequacy decision; or
  • Ensuring the company is a member of an adequate. Legally-binding scheme such as EU-US Privacy Shield; or
  • Ensuring the contract includes ICO-approved model contract clauses; or
  • Ensuring the organisation is subject to ICO-approved binding corporate rules or an ICO-approved code of conduct.

 

Retention

In accord with relevant data protection legislation, we will not retain your information for longer than is necessary for the purposes listed above and to deal with any complaint or dispute you may have. If you require further information about our information retention policies, please contact us.

 

Your rights

Under UK and EU data protection legislation, you have a number of rights with respect to your information. These include:

  • The right to be informed about the information we hold about you
  • The right of access to the information we hold about you
  • The right to have any errors rectified
  • The right to withdraw consent (where consent is the basis of processing)
  • The right to object to processing

If you have any questions about the information we hold, how we use it or how to exercise these rights, please contact us using the contact details above or contact your account manager if you have one. You can also use the opt-out facilities provided in our marketing emails and in the settings on our website to change your preferences and consents at any time.

 

Complaints

If you have any cause for complaint about the way we care for your information, please do contact us and we will do our best to resolve the situation for you. You also have the right to complain directly to the Information Commissioner’s Office. You can find details of how to contact them here: https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.